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* Course Id : INFR-APLS
* Duration : 40 Hours
Overview
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* This course provides training to individuals about computer technology and computer troubleshooting
* Participants gain knowledge about PC maintenance, networking, mobile devices, laptops, operating systems, printers, security and troubleshooting techniques
* This course covers networking technology, hardware,network troubleshooting,installing and configuring operating systems, expanded security, software troubleshooting and operational procedures
Pre-Requisites
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* Basic knowledge of computing concepts
* Awareness of the difference between hardware and software
* Understand the functions of software components, such as the operating system, applications and file systems
Training Objectives
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* Learn about components of standard desktop personal computers
* Understand the fundamental components and functions of personal computer operating systems
* Install and configure computer and system components
* Maintain and troubleshoot peripheral components
* Troubleshoot system components
* Install and configure operating systems
* Maintain and troubleshoot installations of Microsoft Windows
* Identify network technologies
* Install and manage network connections
* Support laptops and portable computing devices
* Support printers and scanners
* Identify personal computer security concepts
Course Structure
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* We provide more focus on hands-on in our technical courses (typically 80% hands-on/20% theory)
* Students get the capability to apply the material they learn to real-world problems
Materials Provided
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* PDF of slides and hands-on exercises
* Access to instance with lab environment
Software Requirements
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* Any current internet browser
Hardware Requirements
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* Processor: 1.2 GHz
* RAM: 512 MB
* Disk space: 1 GB
* Network Connection with low latency (<250ms) to Internet
## Daywise Course Outline
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## Day 1
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* Unit 1 : Personal Computer Components
* Unit 2 : Operating System Fundamentals
* Unit 3 : PC Technician Professional Best Practices
## Day 2
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* Unit 4 : Installing and Configuring Peripheral Components
* Unit 5 : Installing and Configuring System Components
* Unit 6 : Maintaining and Troubleshooting Peripheral Components
## Day 3
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* Unit 7 : Troubleshooting System Components
* Unit 8 : Installing and Configuring Operating Systems
* Unit 9 : Maintaining and Troubleshooting Microsoft Windows
## Day 4
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* Unit 10 : Network Technologies
* Unit 11 : Installing and Managing Network Connections
* Unit 12 : Supporting Laptops and Portable Computing Devices
## Day 5
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* Unit 13 : Supporting Printers and Scanners
* Unit 14 : Personal Computer Security Concepts
* Unit 15 : Supporting Personal Computer Security
## Detailed Course Outline
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Unit 1 : Personal Computer Components
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* Personal Computer Components
* System Unit Components
* Storage Devices
* Personal Computer Connection Methods
Unit 2 : Operating System Fundamentals
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* Personal Computer Operating Systems
* Windows User Interface Components
* Windows File System Management
* Windows System Management Tools
Unit 3 : PC Technician Professional Best Practices
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* Tools of the Trade
* Electrical Safety
* Environmental Safety and Materials Handling
* Perform Preventative Maintenance
* Diagnostics and Troubleshooting
* Professionalism and Communication
Unit 4 : Installing and Configuring Peripheral Components
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* Install and Configure Display Devices
* Install and Configure Input Devices
* Install and Configure Adapter Cards
* Install and Configure Multimedia Devices
Unit 5 : Installing and Configuring System Components
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* Install and Configure Storage Devices
* Install and Configure Power Supplies
* Install and Configure Memory
* Install and Configure CPUs
* Install and Configure System Boards
Unit 6 : Maintaining and Troubleshooting Peripheral Components
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* Troubleshoot Display Devices
* Maintain and Troubleshoot Input Devices
* Troubleshoot Adapter Cards
* Troubleshoot Multimedia Devices
Unit 7 : Troubleshooting System Components
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* Troubleshoot Storage Devices
* Troubleshoot Power Supplies
* Troubleshoot Memory
* Troubleshoot CPUs
* Troubleshoot System Boards
Unit 8 : Installing and Configuring Operating Systems
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* Install Microsoft Windows
* Upgrade Windows
* Add Devices to Windows
* Optimize Windows
Unit 9 : Maintaining and Troubleshooting Microsoft Windows
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* Operating System Utilities
* Maintain Microsoft Windows
* Troubleshoot Microsoft Windows
* Recover Microsoft Windows
Unit 10 : Network Technologies
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* Network Concepts
* Network Communications
* Network Connectivity
* Internet Technologies
Unit 11 : Installing and Managing Network Connections
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* Create Network Connections
* Install and Configure Web Browsers
* Maintain and Troubleshoot Network Connections
Unit 12 : Supporting Laptops and Portable Computing Devices
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* Laptop and Portable Computing Device Components
* Install and Configure Laptops and PC Devices
* Maintain and Troubleshoot Laptops and PC Devices
Unit 13 : Supporting Printers and Scanners
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* Printer and Scanner Technologies
* Printer and Scanner Components
* Printer and Scanner Processes
* Install and Configure Printers and Scanners
* Maintain and Troubleshoot Printers and Scanners
Unit 14 : Personal Computer Security Concepts
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* Security Fundamentals
* Security Protection Measures
* Data and Physical Security
* Wireless Security
* Social Engineering
Unit 15 : Supporting Personal Computer Security
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* Install and Configure Security Measures
* Maintain and Troubleshoot Security Measures